Microsoft is such a well known and trusted name. Be cautious if someone rings you from Microsoft though... it may be a scam.
This happened to one of my clients in Henleaze this week. She had a call from someone saying that they were calling from Microsoft about some computer trouble that she had been experiencing... She had in fact had some trouble with the wifi , so thought the call was genuine. The person went on to say that they would check the computer while she was online and if any red dots appeared, she should worry. Red dots appeared and she did worry and said that she would go and fetch her son in law at once. The phone then went dead, so it was obviously a hoax call.
Yes Lou, I've had a couple of clients who said they'd had this phone-call. One of them fell for it and paid £79.95 - she was asked to use PayPal to do so! Then she had to pay someone local to come out and clean her computer of viruses
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